eShip FAQ
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Integrations
Questions on how to integrate your store and other functions.
How can I add my shipping accounts to eShip?
On the Carriers page, simply click on the “Add Accounts” button on the top right corner and enter the requested information. Please note that you need to have an existing account with the desired shipping company. If you don’t have all the information requested please contact your account manager to know where you can find it.
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How do I connect my store?
Go to the Connect page and click on the logo of your e-commerce platform. If the e-commerce platform you use is not listed you can use an API, please use the eShip help chat to get more information.
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How do I create a label once I’ve connected eShip to my store?
First, make sure you’ve added an address in the My Addresses page and a payment method on the Billing page, then, on the Orders page, click on the “Create label” button next to the order you want to create the order for.
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