> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.myeship.co/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Why am I being charged for “additional charges”?

Sometimes shipping companies will make additional charges that weren’t taken into account when creating the label, for example, additional charges for special handling, extended delivery areas, oversize packages, among others. You will be charged when the shipping company notifies us of additional charges, which is usually days after the shipment has been delivered. 