> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.myeship.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What should I do if my label was canceled but I already paid?

The balance is automatically returned to your eShip wallet within 1 to 3 business days. If you don't see the refund after that period, contact us with the tracking number or order ID of the canceled label.