> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.myeship.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What happens if the recipient is not available at the time of delivery?

Each carrier has its own policy. They typically attempt 2 or 3 additional deliveries before returning the package to the sender. We'll notify you by email at every status change so you can coordinate with your customer.