> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.myeship.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I cancel a label I won’t use?

On the **Shipments** page, click on the arrow next to the “Download” button that corresponds to the label you want to cancel, click on “Cancel Label”. You’ll get a refund on the next 48h. Once a label has been used, it cannot be canceled.